Terms & Conditions and Right of Withdrawal
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
Privacy policy
Privacy Policy
The protection of your personal data is important to me. This privacy policy describes how I collect, use, and share personal data in connection with my Etsy shop.
Data Controller
Mitzi Schmid - Mitziversum
Feichsenstraße 11-13, 3251 Purgstall an der Erlauf
Austria
If you have any questions about data protection, you can contact me at any time.
Mitziversum@gmail.com
What personal data I receive
When you order through my Etsy shop, I receive the following data from Etsy, among others:
•Name
•Shipping address
•Email address (if provided by Etsy)
•Payment information (I do not receive complete payment details)
•Order information
Why I process this data
I process your data exclusively to:
•process and ship your order,
•contact you if there are any questions,
•comply with legal obligations (e.g., tax and accounting obligations),
•operate my Etsy shop properly.
Legal Basis
Processing is based on:
•Article 6(1)(b) GDPR (performance of a contract)
•Article 6(1)(c) GDPR (compliance with legal obligations)
•Article 6(1)(f) GDPR (legitimate interest in the secure operation of my shop)
Disclosure of Personal Data
To process your order, data may be shared with the following service providers:
•Etsy
•Production partners (e.g., Printify and their printing partners)
•Shipping providers (e.g., DHL, USPS, UPS, Austrian Post, or other shipping companies)
•Payment service providers via Etsy Payments
Data is only shared to the extent necessary for the performance of the contract.
International Data Transfer
Since some production partners and shipping companies operate outside the European Union, personal data may be transferred to third countries. This transfer only occurs to the extent necessary for processing your order.
•Etsy Payments
•Production partners (e.g., Printify and their printing partners)
•Shipping providers (e.g., DHL, USPS, UPS, Austrian Post, or other shipping companies)
•Payment providers via Etsy Payments
Data is only shared to the extent necessary for the performance of the contract.
•International Data Transfer
Since some production partners and shipping companies operate outside the European Union, personal data may be transferred to third countries. This transfer only occurs to the extent necessary for processing your order.
•Etsy Payments
•Payment providers (e.g., Etsy Payments)
•International Data Transfer
•Since some production partners and shipping companies operate outside the European Union, personal data may be transferred to third countries. Data Retention Period
I store personal data only for as long as legally required or necessary to fulfill the purchase agreement. Due to tax regulations, the retention period may be up to seven years or longer.
Austrian Data Protection Authority
Barichgasse 40-42
1030 Wien
Telefon: +43 1 52 152-0
E: dsb@dsb.gv.at
W: http://www.dsb.gv.at/